Privacy Policy
Last updated: January 2025
At Sievin, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address (via Google authentication)
- Account creation date
- Subscription status and plan details
Audio Files
When you use our service, we temporarily store:
- Audio files you upload for processing
- Processed audio output files
- Processing parameters (prompts, settings)
Usage Data
We automatically collect:
- Processing minutes used
- Job history and status
- Basic analytics (page views, feature usage)
2. How We Use Your Information
We use your information to:
- Provide and improve our audio processing service
- Process your audio files according to your instructions
- Manage your account and subscription
- Send important service updates and notifications
- Provide customer support
- Prevent fraud and abuse
3. Data Retention
Audio files are automatically deleted within 24 hours of processing.
We retain different types of data for different periods:
- Audio files: Deleted within 24 hours
- Job metadata: Retained for account history and billing purposes
- Account data: Retained until you delete your account
- Payment records: Retained as required by law (typically 7 years)
4. AI Training Policy
We do not use your audio files to train AI models.
Your audio content is processed solely to provide the service you requested. We do not use uploaded audio files, processed outputs, or any derivatives to train, improve, or develop machine learning models.
5. Third-Party Services
We use trusted third-party services to operate Sievin:
6. Data Security
We implement appropriate security measures to protect your data:
- All data transmitted via HTTPS encryption
- Audio files stored in encrypted cloud storage
- Access controls and authentication for all systems
- Regular security reviews and updates
7. Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your data
- Correction: Update or correct your information
- Deletion: Delete your account and associated data
- Export: Download your data in a portable format
- Objection: Object to certain processing activities
To exercise these rights, you can delete your account from the Settings page or contact us directly.
8. Cookies
We use essential cookies to:
- Keep you signed in to your account
- Remember your preferences
- Ensure security of your session
We do not use advertising or tracking cookies.
9. Children's Privacy
Sievin is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Sievin after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: asnweery@gmail.com